Runners will be checked to make sure that they are wearing their security wristbands when they enter the start area.
If you need any help for your Security Wristband, please go to the Information Desk at each entrance gate.

＜Q&A＞

Q. What should I do if the wristband is lost or broken?
A. Please go to the Security Wristband Information Desk (Shinjuku Station) or the information desk in front of your designated entrance gate.

Q. Can I throw away my broken wristband?
A. Please bring your broken Security Wristband to the Security Wristband Information Desk (Shinjuku Station) or the information desk in front of your designated entrance gate and hand it to the staff there.

Q. Where is the Security Wristband to the Security Wristband Information Desk (Shinjuku Station)?
A. Please see the map.

Q. What time will the Security Wristband Information Desk (Shinjuku Station) and the information desks in front of entrance gates open?
A. They will open from 6:30 am. Congestions can be expected at around 7:30 am so please come early.

Q. What kind of identification documents should I bring?
A. Please see the "Confirming Photo ID and Number Card" section of the Runner Handbook, or visit our official website and refer to the "Important Information".
https://www.marathon.tokyo/en/runner/important-info/pdf/170210_TM_RUNNER_HANDBOOK.pdf

Q. Does it cost any fee for re-issuing a Security Wristband?
A. No charge is required.

Q. Where should I contact for the Security Wristband inquiries?
A. Please contact the Tokyo Marathon 2017 Entry Desk (+81-80-2233-7758)
*Open hours: 5:00 am - 5:00 pm on Sunday, February 26