東京マラソン2025

FAQ

I am unable to log in to My Page.

To log in to My Entry, you will need your e-mail address and password.
*You will find your initial password in the e-mail sent to you upon entry.
If you have forgotten your password, you can use the password reset function. To reset your password, click here.

How to reset:
1. Select "Forgot Password?"
2. Enter the e-mail address you registered at the time of entry.
　　We will send you an e-mail with the URL of the website where you can reset your password.
3. After you click on the URL, your password will be initialized and a new password will be automatically created.
4. An e-mail with the new password will be sent to your registered e-mail address.
5. Please log in again from My Entry.

If you have forgotten your password, you can use the password reset function. To reset your password, click here.

I would like to modify my entry information.

You can change your entry information from the "My Entry" page.
To make any changes, visit https://myentry.onetokyo.org/login.
*Please note that changing information may not be possible in some cases. We appreciate your understanding.

I haven't received any notification emails from the Tokyo Marathon.

Please check if it hasn't been sorted into the spam/junk folder. Also, please verify the following domain reception settings;
*@onetokyo.org *@tokyo42195.org *@or.knt.co.jp

Please note that emails cannot be resent.

I would like to confirm my entry deferral selection.

Please check the e-mail you received after completing your entry deferral selection.
Please contact the Tokyo Marathon Entry Desk if you have any questions.
Tokyo Marathon 2025 My Entry is scheduled to be made available from Tuesday, June 25, 2024.
If you have any changes to your entry information, please contact the Entry Desk.

Applying for entry (general)

Can multiple applicants use the same e-mail address?

Please use only one email address for your application. Multiple applications from the same person will be considered invalid.

Can you accept group entries?

No.

What is the minimum age requirement to participate?

10.7km (Visually Impaired, Intellectually Challenged, Organ Transplant Recipient runner and Wheelchair): 16 years of age or older.

I am a Japanese citizen living abroad. Can I either choose to enter through Japanese or English entry page?

Regardless of the nationality, if you live outside of Japan please enter through the English entry site.
You may be requested to present your ID to prove that you live overseas at Packet Pick-up.

I live in Japan and am wondering if I can apply through the English entry website?

Foreign residents who do not speak Japanese may apply, but if you are able to read Japanese, please apply through the Japanese website. Please note that applicants using the English website will be considered overseas entries and are required to pay the overseas entry fee (marathon: 160 USD, 10.7km: 60 USD).

I am a US federal employee (Navy, Army, etc.) stationed in Japan. Which home address should I register?

Please register the residing address in Japan.

Is the 10.7km race available for the general participants?

No. Please refer to the Race Information.

Are there any marathon race categories for participants with disabilities?

There are no specific categories for runners with disabilities (excluding wheelchair users), but entry is available to them like all other participants. Runners with disabilities who find it difficult to run alone should indicate that they will need a guide runner. Please note that guide or support animals are not allowed.

If I wish to participate in the wheelchair division, how should I registered members of disability sports organizations apply?

The required entry information differs for the 10.7km wheelchair race, wheelchair marathon, and elite wheelchair marathon. For the 10.7km wheelchair race and wheelchair marathon, there is no option to register as part of a sports organization. However, elite wheelchair athletes must indicate their affiliation with an organization or federation. For more detailed information, please refer to the Entry Regulations. Specific details regarding the elite wheelchair category will be announced in December 2024 (subject to change), and registration will commence thereafter, more information here

I have several names, which should I enter?

Please enter the name on your passport.

Can I change my personal information after submitting application?

No, personal information such as name and date of birth cannot be changed. Please ensure that you enter the event while abiding by all regulations. As for registered information that can be updated, please refer to the 'My Entry".

Can I switch from the 10.7km to the full marathon, and vice versa, after I have entered?

No changes can be made after you have submitted your entry.

What happens if the number of entries exceeds the capacity?

Participants will be chosen by drawing if the number of entries have exceeded the field size

If you conduct a drawing, when will we be informed of the results?

We will send a notification email to all entrants to inform that the result is available on the "My Entry". Please check your My Entry once you receive the notification email.

https://www.marathon.tokyo/en/participants/

When and how should I pay the event fee?

The event fee payment will be available through the 'My Entry'. Please note that payment can only be made using a credit card and/or specified online financial services. It is important to complete the payment to finalize your entry. If we do not receive confirmation of your payment by the deadline, your entry will be void.

Will last year's lottery results have any impact on this year's lottery results?

No.

I participated as a volunteer last year. Will my application be given priority?

No.

Can I carry over my entry until next year?

No, carrying over of entries is not permitted under any circumstances.

If I am unable to participate on the day of the marathon, am I allowed to have someone run in my place?

Substitute runners are not permitted. Any participant running under a false name will be disqualified.

Can I apply for entry by phone?

No, entry via phone, application form, or feature phone is not possible. We apologize for the inconvenience, but we kindly request that you make your entry using a computer or smartphone.

I would like to enter with my guide runner. How do I apply?

You can request to register a guide runner upon entry. Those who have requested a guide runner will receive further information after their entry is confirmed. Please note that guide or support animals are not allowed.

This is my first marathon, so I do not have a past record time or know my predicted finish time.

Please fill in your predicted time based on your running ability.

I have not received any emails confirming my entry to the 2025 event, what should I do?

After initially registering your email address on our entry page, you should have received an email explaining how to complete your entry for the Tokyo Marathon 2025. If you did not receive this email, it means that your entry is incomplete.
Please check the following to identify the problem:

・Did you press the 'send' button after registering your email address?
・Is the registered email address correct?
・Have you checked the trash or spam folder?
・Have you checked the incoming email settings?
・Have you checked the security settings?
・Have you checked the spam settings?

Please note that the network environment can also be a factor in the issue. If the problem persists, please try registering again using a different email address. We also recommend adjusting your system settings to receive emails from the following domains: '@onetokyo.org' and '@tokyo42195.org'.

Is there any way to confirm that I have completed my entry correctly?

You can check through "My Entry" page that will be automatically generated upon the completion of the entry.

I did not receive the email with the lottery results.

We will send an email with instructions on how to check the lottery results to all participants who entered. Please check your spam folder to ensure that the email has not been filtered. Also, please verify your email settings and security settings. You can view the lottery results by accessing 'My Entry,' where they will be automatically generated upon completion of the entry registration.

If I haven't received the Athlete Bib Exchange Voucher document, what should I do?

There will be no e-mailing of the Athlete Bib Exchange Voucher.
Please download it from the 'My Entry' page.

Do I need to make payment upon entry application?

No, you will not be required to make payment upon entry application. You will receive a notification to make the payment within the specified period, following the official entry selection.

Can I enter to multiple categories?

No, multiple entries for the event are not allowed. If it is discovered that you have registered for multiple entry categories, your entry will be revoked, and the entry fee will not be refunded if discovered after payment. Additionally, please note that you cannot transfer your entry to a third party.

I want to know about non-binary.

Ｑ．What is "non-binary"?
Ａ．"Non-binary" is the idea that one's gender identity does not fit into, or does not want to fit into, a "male" or "female".

Ｑ．Can I choose a gender other than male/female?
Ａ．Yes. Starting with Tokyo Marathon 2025, we have added a "non-binary" in addition to "male" and "female" .

Ｑ．Can I choose "non-binary" for all divisions?
Ａ．No. You can choose "Non-binary" in the general division only.

Ｑ．Why isn't there a "non-binary" category for Elite, Wheelchair Elite and Semi-Elite?
Ａ．Currently, the competition rules set by World Athletics (WA), the Japan Association of Athletics Federations (JAAF), and World Para Athletics (WPA) do not include a "non-binary" category. Therefore, we only have "men" and "women" categories for Elite, Wheelchair Elite, and Semi-Elite competitions. We recognize the importance of inclusivity and will continue to monitor changes in international guidelines and policies.

Ｑ．Does the choice of gender affect the lottery outcome?
Ａ．No

Ｑ．How do you put participants name on the participants list in the official program?
Ａ．We put participants name by categories ("male," "female," and "non-binary").
*If you are registered with the JAAF and choose "non-binary" for entry, the gender registered with JAAF will be used in the Official Program.

Ｑ．How are records and finishing places ranked?
Ａ．Records and finishing places are ranked by "male," "female," and "non-binary" respectively in addition to overall rankings for all participants.

Ｑ．Do you have award for "non-binary"?
Ａ．No. The Tokyo Marathon is conducted according to the competition rules of World Athletics (WA), the Japan Association of Athletics Federations (JAAF), and World Para Athletics (WPA). Awards for top finishers will be given in the 'male' and 'female' divisions.

Ｑ．Is there a prize?
Ａ．No. A prize for the top finishers are only given to "men" and "women". Because the Tokyo Marathon is followed by the competition rules of the World Athletics (WA), Japan Association of Athletics Federations (JAAF), and World Para-Athletics (WPA).

Ｑ．Is there a distinction between "men's", "women's", and "non-binary" by athlete bibs?
Ａ．Only the Elite and Wheelchair Elite bibs distinguish between "Men" and "Women".

Ｑ．Will there be changing rooms for non-binary?
Ａ．We will have "changing rooms for everyone" that can be used regardless of gender.

I want to know about DUO team.

DUO is a team of two runners. One pushes a buggy that is safely customized for the runner who is unable to walk due to a permanent physical disability.

For the Tokyo Marathon 2025, there will be no general entry but some selected DUO team will run for the trial.

Others

Is there a restriction on carrying in liquid on the race day?

Please check the Runner Handbook, which will be provided in mid-February 2025, for information regarding the bringing of liquids for the 2025 event.

When is the Runners exclusive goods sales schedule?

Sales are scheduled to begin in early December 2024.
We will inform you as soon as schedule is decided.

How do you restrict the traffic on the race day (March 2, 2025)?

Please reffer the official website Road Closure page.

Where do I pick-up my checked-in baggage?

The designated pick-up location differ in color of the Athlete Bibs.
Please check the location in the Runner Handbook which is scheduled to be provided in mid-February 2025.

Baggage check-in is only available to those who apply for it at the time of entry.

Can I apply for baggage check-in?

If you want to apply for baggage check-in, please select it at the time of entry registration.
Once the entry is completed, it cannot be changed

Where will the Packet Pick-up be held?

Runner registration (Athlete Bibs pick-up) will take place at Tokyo Big Sight South Exhibition Hall.

Runner registration (Athlete Bibs pick-up) and venue for wheelchair and 10.7km participants will be different, so we will inform you separately.

What is a valid ID for personal verification?

Passport.

Will you use the health-management App this year?

We will not use the health-management App, for the Tokyo Marathon 2025.

Will there be a Packet Pick-up on other days of the EXPO?

Please ensure that the runner themselves completes the registration within the specified registration period.

＜Runner Registration Hours＞
February 27 (Thu.) and February 28 (Fri.), 2025 Hours: 10:00 a.m. - 8:30 p.m.
March 1 (Sat.), 2025　　　　　　　　　　　Hours: 10:00 a.m. - 5:30 p.m.
* There will be no registration or packet pick-up on the race day.

Will there be a changing room?

We are planning to provide the Universal Changing Room at the Start and Finish area.
Please check the detail in the Runner Handbook which is scheduled to be provided in mid-February.

Can I start with someone who starting from a different corral/wave?

No.
Please make sure to start from a designated corral/wave.
You may be disqualified if you start from a different corral/wave.

Why is the entry fee different for Japanese and oversea?

The entry fee for oversea entries is higher due to costs incurred for translation and more.

What is the name of the closest train station near the starting area?

Shinjuku Station and Nishi-Shinjuku Station.
Please check the detail in the Runner Handbook which is scheduled to be provided in mid-February 2025.

Which hotel is best to stay in Tokyo/Japan?

For assistance with finding lodging in Tokyo, please contact the Tokyo Marathon Hotel Reservation Desk at KINTETSU INTERNATIONAL (Kinki Nippon Tourist Co., Ltd.).　
Tokyo Marathon Hotel Reservation Desk: marathon@or.knt.co.jp
Office Hours: Monday to Friday from 1:00 p.m. to 4:00 p.m. JST (closed Saturdays, Sundays and National Holidays)
*The Hotel Reservation Desk is scheduled to open in November 2024 (subject to change).
　For other inquiries related to the Tokyo Marathon 2025, please contact the Tokyo Marathon Entry Desk via email.
　Tokyo Marathon Entry Desk: tm-entrydesk@or.knt.co.jp

Will there be a Family Meeting Spot at the finish?

We are planning to provide a Family Meeting Spot only at the 10.7 km finish area.

Please check the detail in the Runner Handbook which is scheduled to be provided in mid-February 2025.

I am running as Semi-Elite, can I bring in a personal drink?

No. Personal drink is specifically allowed only for the Elite division.

Where can I purchase official event goods?

Yes, it will be available at the EXPO and through an online store. However, the online store is only available in Japanese, and the shipping is limited to within Japan.

When can I see the race results?

After the race, it is planned to be searchable on the official event website (this website). (Preliminary results and finishers only)

If you are unable to search your result even though you have completed the race, you may have been disqualified due to insufficient recording.
Please check the details in the Runner Handbook which is scheduled to be provided in mid-February 2025.

Charity

I want to run as a chairty runner, how can I apply?

Tokyo Marathon 2025 will be accepting applications for 5,000 charity runners.

Can I make a donation for the Charity?

▼Tokyo Marathon 2025 Charity Donation Application Schedule
【For those who wish to make a donation application and wish to run as a charity runner】
Donation and Runner Application Period : June 25 (Tue.) - July 10 (Wed.), 2024 at 5:00 p.m.
Runner Selection Guide : July 16 (Tue.) - July 19 (Fri.), 2024
Period for receipt of donations and payment of participation fees, etc.: July 16 (Tue.) - August 15 (Thu.), 2024 at 5:00 p.m.

【For those who wish to donate only.】
Donation Period: June 25 (Tue.) - August 30 (Fri.), 2024 at 5:00 p.m.

How do I choose an official charity program?

Visit the official website of the Tokyo Marathon Foundation Charity RUN with HEART charity special page and select the charity you would like to donate from the 39 charity programs listed on the page.

The selection of the organization to donate to can be made on the Official Website Tokyo Marathon Foundation Charity RUN with HEART charity special page, which will open at 11:00 a.m. on Tuesday, June 25. The page will be announced in the news section of the official website of the marathon.

What is the minimum donation amount?

Donations of 1,000 yen or more will be accepted. If you wish to run as a charity runner, you must make a donation of 100,000 yen or more, which is the amount set by the organization you wish to donate.

If we aren't selected by the charity, do they still keep the donation money?

Only after the selection process, those who are selected by the charity will actually make a donation. Therefore, those who are not selected by the charity won't need to make a donation.

I am already registered as a Charity Runner, but can I make a new donation?

Donation-only applications will be accepted until August 30 (Fri.), 2024.
For more details, please refer to the donation application notes on the official website of the Tokyo Marathon Foundation Charity RUN with HEART charity special page.

I applied for the Tokyo Marathon 2025 Charity (Donation-only), but I am not receiving automatic confirmation email.

Check the following if you have not received donation confirmation email:
・Was the email automatically sent to the spam folder by mistake?
・What are the spam settings of your email provider?
・Are you using a work or school email address that filters out certain types of emails?
・What are your security settings for email?
・Add the domain @or.knt.co.jp to your safe contact list.

Are donations tax-deductible?

Individual donations are eligible for income deductions and tax credits. If you donated as a legal entity, tax deduction may not be applicable depending on the donation amount. Please contact the tax office for more info.

*Donations to the following organizations are not eligible for tax deduction:
・Tokyo Marathon Foundation Sports Legacy Program - 1＆2&3
・Pride House Tokyo NPO

Reference
Income Deduction:
When calculating taxable income, if certain income deduction criteria are met, various deductions can be made to lower the amount of income to be taxed. This in turn decreases the amount of money that can be taxed, which then decreases the overall amount of tax owed.

Tax Credit:
A tax credit is a set amount of money that is deducted directly from taxes (taxable income x tax rate) when certain criteria are met.

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